Returns & Refunds

We put a lot of effort into selecting products that delight our Freshman Fun Box®️ and The HBCU Box®️ customers. If your package is lost or damaged during shipping, please reach out to us at hi@freshmanfunbox.com with your Order#. We'll track your shipment and arrange for a replacement if needed.

If you have a multi-box subscription and your student is no longer attending school, email us at hi@freshmanfunbox.com to update the delivery address for future care packages.

For more information or any other questions, check out our FAQs section or email us at hi@freshmanfunbox.com.